Terms and Conditions

Activities at TrollAktiv AS. I confirm that:

• I / we declare that everyone is under 130kg

• I / we confirm that everyone in the group is over 120 cm tall.

• I / we declare that everyone in the group is over 140 cm tall.

• I / we will follow all the instructions given in briefings and safety lectures from instructors and employees at TrollAktiv AS.

• I / we declare that I / we have no medical conditions including injury, illness or pregnancy that could put you or others at risk while participating in the activities.

• I / we declare that I / we are not under the influence of alcohol or other drugs while I / we participate in the activities.

GENERAL TERMS

• TrollAktiv Drift AS reserves the right to make changes or cancel activities due to extreme weather conditions or other unforeseen events.

• In exceptional cases, tours can be canceled or the start time changed if we do not have the required number of participants before the start of the activity.

• Before ordering, our customers must ensure that they read the information about our requirements for: Age/height, physical health etc. Call +47 37 93 11 77 if you have any questions.

ONLINE BOOKING CONDITIONS AND CANCELLATION FEE

*Does not apply to youth groups and orders over NOK. NOK 10,000 (see order confirmation for cancellation fees)

• We accept the following credit cards – VISA, MASTER

• The order is binding upon payment, with confirmed approved transaction. Please print the confirmation for proof of transaction.

• Cancellation 2 weeks or more before the appointment, we refund 80% of the total price.

• Cancellation 2 weeks – 24 hours before the appointment, we refund 50% of the total price.

• Cancellation less than 24 hours before the appointment, we refund 0% of the total price.

• Cancellation due to illness/injury that can be confirmed by a doctor’s certificate, we refund 90% – regardless of the time of cancellation.

• Cancellation by TrollAktiv Drift AS – We can offer an alternative activity or a 100% refund of the total price.

• To cancel, we ask you to send the order confirmation via post or e-mail to TrollAktiv Drift AS. Please provide bank account number and contact details for refund.